At YSS Elec Home Pvt. Ltd., we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website www.elechome.in.
1. Information We Collect
When you visit our site or make a purchase, we may collect the following types of information:
a. Personal Information
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely via third-party services)
b. Technical Information
- IP address
- Browser type
- Operating system
- Pages viewed and referring URLs
- Cookies and usage data
2. How We Use Your Information
- We use the information we collect for purposes including:
- Fulfilling and managing your orders
- Sending order confirmations, shipping updates, and customer support
- Personalizing your shopping experience
- Preventing fraudulent transactions
- Complying with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share data with trusted third parties for the following purposes:
- Payment processing gateway.
- Shipping and fulfillment
- Website hosting and analytics (e.g., Google Analytics, WordPress plugins)
- Legal compliance when required by law
- All partners are required to safeguard your data in accordance with applicable privacy laws.
4. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Remember your preferences
- Understand how you use our site
- Improve site performance and functionality
- You can control or disable cookies via your browser settings.
5. Data Retention
We retain your information as long as necessary to fulfill your order and comply with legal obligations. You may request deletion of your data at any time (unless we are required to keep it for legal or accounting purposes).
6. Your Rights
- Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Object to or restrict certain processing activities
- Withdraw consent at any time
7. Data Security
We implement appropriate technical and organizational security measures to protect your data from unauthorized access, loss, or misuse. All payment transactions are encrypted using SSL technology and handled by secure, PCI-compliant services.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the updated date will be reflected at the top.