Shipping Policy and Terms
- All orders are processed within [1-3 business days] (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
- Delivery times are estimates and not guaranteed. Delays may occur due to high order volume, postal service issues, or customs.
- You will receive a tracking number via email once your order has shipped.
- We offer free standard shipping within 5 kms of our store.
- Once your order is shipped, you will receive a tracking number via email. You can track your shipment through the carrier’s website.
- If your package is lost, damaged, or delayed, contact us with your order number and tracking information. We’ll work with the carrier to resolve the issue. Please allow a few days for investigation.
- Please ensure your shipping address is correct when placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.
- If you have any questions about shipping, please contact our support team on the number provided on contact page.